Shift Issues with route planner

Chad B. shared this question 5 hours ago
Awaiting Reply

We're having a ton of problems with the route planner not mathing lead shifts tab and neither of those completely matching what the worker sees on their calendar. This is making work really hard going into season.


https://youtu.be/5rogqaKfXwU

Comments (1)

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We have developers looking further and will advise when we have an update.

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We found that the missing shifts, when we replaced the meet at location from "*warehouse (delivery)" to "event" the shifts appeared on the route planner and didn't duplicate the paperwork.


After editing the "*warehouse (delivery)" to remove the astrisk, it seemed to work again.


The reason we had the astrisk was to make it the default option when creating shifts.

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We'd like to clarify what is working now and what, if anything, still isn’t?

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