Quote "Book This Event" Button
Answered
Hey team, I am reaching out today because some clients have had difficulty booking events online with us after we send them a quote. The "Book This Event" hyperlink at the bottom of the page, as included in the picture submitted, is in a font that is hard to see and blends into the background of the email. Even when I describe to customers where to look, I either lose the booking because it's too complicated, or they just can't see it. I am requesting that the hyperlink be changed to something bold and noticeable so we will stop losing business. Thank you and looking forward to your prompt response!
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Is this a screenshot of the email alert you received from io or from a customers quote confirm page/email?
Is this a screenshot of the email alert you received from io or from a customers quote confirm page/email?
This is from a picture of the quote IO sends out.
This is from a picture of the quote IO sends out.
Do you have yours on dark mode this is what I'm seeing
Do you have yours on dark mode this is what I'm seeing
The issue comes when I press save on that screen and it sends the email to the client.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
The issue comes when I press save on that screen and it sends the email to the client.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
When they receive this email.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
When they receive this email.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
As in the bottom of this one under the price it is hard to see the hyperlink for the client to continue on their own to complete the booking process. Instead they have to call in from this step because it’s not obvious where the can continue from.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
As in the bottom of this one under the price it is hard to see the hyperlink for the client to continue on their own to complete the booking process. Instead they have to call in from this step because it’s not obvious where the can continue from.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
The customer doesn't get the quote in the email...they get the quote link. This is the alert that goes to the company
The customer doesn't get the quote in the email...they get the quote link. This is the alert that goes to the company
Can we schedule a meeting in order to walk me through the quote process so we can ensure our customers can receive our quotes and work things out online?
Can we schedule a meeting in order to walk me through the quote process so we can ensure our customers can receive our quotes and work things out online?
Sure what is a good time for you?
Sure what is a good time for you?
Do you have a time tomorrow? Preferably around noon.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
Do you have a time tomorrow? Preferably around noon.
Jump and Slide
Sales Team, Jump and Slide Atlanta
(770) 448-5515 | info@jumpandslide.com
www.jumpandslide.com
I do not personally, but I will send you the support Calendar and you can choose from there, if you are available anytime today or first thing tomorrow morning I would be happy to meet with you.
https://calendly.com/d/y3x-qvh-529/support-15-min
I do not personally, but I will send you the support Calendar and you can choose from there, if you are available anytime today or first thing tomorrow morning I would be happy to meet with you.
https://calendly.com/d/y3x-qvh-529/support-15-min
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