Inventory item didn't sync to QBO
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Lead 56927035 didn't send over the Inflatable Easter Maze item with price to qbo so the qbo invoice doesn't show it. Causing a tax/income discrepancy.
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Were you able to verify mapping in QBO?
Were you able to verify mapping in QBO?
No, it's not in QBO at all.
No, it's not in QBO at all.
Thank you, we are taking a look and will let you know what we find out
Thank you, we are taking a look and will let you know what we find out
Ok, I got it to sync by manually adding the qbo account on the item settings. However, it synced in as "non-taxable." Even though all the settings say "taxable."
I've attached all the pics associated with taxing this item. I've asked about this before and I'm always told that the default is taxable, however, this is a VERY common case and ends up causing a lot of tax discrepencies in my account.
Ok, I got it to sync by manually adding the qbo account on the item settings. However, it synced in as "non-taxable." Even though all the settings say "taxable."
I've attached all the pics associated with taxing this item. I've asked about this before and I'm always told that the default is taxable, however, this is a VERY common case and ends up causing a lot of tax discrepencies in my account.
Can you meet with me to show me?
https://calendly.com/d/ctj5-td7-fmp/support-tim
Can you meet with me to show me?
https://calendly.com/d/ctj5-td7-fmp/support-tim
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