surcharge on recharge
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I have an automation on this I deactivated when i found out it wasn't charging the recharge. Is there anything that needs changed with the automation to make the surcharge get collected?
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Do you have a lead that didn't get charged for the surcharge when this automation was running?
Do you have a lead that didn't get charged for the surcharge when this automation was running?
Yes, I had created this a long time ago. Believing that it was charging the surcharge on recharge. I submitted a ticket last month when i found out it wasn't being charged. I was then told that the developers had not finished on that aspect yet and that it would be in the December update. Since its been updated now, I was just wanting the automation to be reviewed, before going live with it again, to make sure that it will function properly this time. I lost thousands of dollars last time.
Yes, I had created this a long time ago. Believing that it was charging the surcharge on recharge. I submitted a ticket last month when i found out it wasn't being charged. I was then told that the developers had not finished on that aspect yet and that it would be in the December update. Since its been updated now, I was just wanting the automation to be reviewed, before going live with it again, to make sure that it will function properly this time. I lost thousands of dollars last time.
Yes this should now be working.
Yes this should now be working.
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