Recommended Travel time always under estimating

John C. shared this question ago

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Is there a way to get the estimated time to round up instead of rounding down? It seems to usually be under, unless it is next door. Unless we manually adjust it.

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Jen H. ● 20 days ago

I have given your suggestion to developers to see what can be done about the rounding up.

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Jen H. ● 20 days ago

Can you please send us some examples where this is rounding down.

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John C. ● 20 days ago

#53157569 Here is one I can get more if needed, but I manually change them so we aren't late. This particular lead the map shows 20-22 minutes if there is no traffic. It would be around 30 minutes if it is a busier time.

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Jen H. ● 20 days ago

Thank you!

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Jen H. ● 14 days ago

Per developer:

The calculation for recommended travel time is also a simple version to get a recommended time, but we are planning to improve this along side the new delivery planner. Also, after these recommended times are found once, they get cached, so if it was loaded at one time with lower travel time and saved it that is the time that would get returned.

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