Google Calendar Sync Issue

Chad B. shared this question 21 days ago
Pending

I'm setting up my google calendar to have a more advance view of my leads. I have 6 calendars. Installation, removal, staffed, self-service, customer Pickup and Customer Return. For installation and removal I have the event times set to setup start and setup end vs tear down start and tear down end respectively. Sometimes this works as intended but other times it uses the window instead of the actual setup/teardown times. Hope this video helps explain it more visually


https://www.awesomescreenshot.com/video/43447064?key=a0770bc8d6e2ecc812c532ae4ed33c18

Comments (5)

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Hello

It appear to be working once again. thank you

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No, I don't think it is

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It looks like the setup start and end and teardown start and end are going off of the Windows instead of the setup/teardown times.


https://www.awesomescreenshot.com/video/43449092?key=3a13c4526a0fe19b5c2b555c1ac64888

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I have developers looking into this further and will advise when we have an update.

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On one that doesn't appear to be working, can you do an edit/save, wait till it syncs, and then see if it is correct? I'm wondering if it is originally going in with the window and later when you define more, it just isn't being triggered to sync.

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I don't see any updates. It looks like it's only using the delivery/return window instead of the setup/teardown time

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