parse last name

Talon H. shared this question 14 hours ago
Pending

I have some customers with a space in their last name(s), but the system automatically parses everything before the final space in the full name as part of the ctfirstname variable/field.

The profile just has one field for full name, so I can't choose which goes where. (In contrast, when merging duplicates, I can choose what goes in as a first name and what goes in as a last name).

How do I get the system to treat a last name with a space in it as one last name in the customer profile?

(ie. Will Van Atta: FName: Will, LName: Van Atta)

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I have developers looking into this and will advise when we have an update.

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