Original Website Domain No Longer Redirecting

Austin B. shared this question ago

Answered

Hello,

I bought and rebranded this company 4 months ago and had the domain changed. I took ownership of all accounts under the previous domain. The original domain has been redirecting to my new domain ever since. I noticed a couple days ago that it no longer redirects and instead shows

“ server IP address could not be found.

Try:

Checking the connection

ERR_NAME_NOT_RESOLVED”

The domain is still active and is pointing towards io.

Is this an io problem or a google domains-squarespace problem?

Thank you,

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Comments (1)

Christian G. ● 4 months ago

Hello,

What is the domain you're looking at that should be redirecting?

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Austin B. ● 4 months ago

Inflatenorthwest.com (old domain) should be redirecting to chateaubounce.com (new domain)

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Christian G. ● 4 months ago

I did a lookup of that domain inflatenorthwest.com, and think it's possible DNSSEC was enabled on it's domain host, squarespace.

You could either check on those options or just set the domain forward from your squarespace page.

https://support.squarespace.com/hc/en-us/articles/214767107-Forwarding-a-Squarespace-domain

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Austin B. ● 4 months ago

Thank you, I’m working it out with Squarespace now.

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