early deliveries not showing up on correct day

Ryan F. shared this question 4 days ago
Answered

we have early morning deliveries that keep showing the packing list on the day prior which is causing some confusion. I adjusted the time so that it will show them on the same day but nothing has changed. I want any delivery scheduled for a particular day to show up on that day and route packing list, never the day before.

Comments (3)

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Can you send over some examples?

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lead 40752115 is an example from the Jump Around location. It will not show the guys their times to route to it or the delivery load list with the lead. it puts it on the day before because they leave early. the delivery preference settings though are 1 so this should not impact it?

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Try changing the start hour from 0 to 1

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You have to set the time that the route planner should start. IDK why it's default to 5a so anything before that goes to the previous day. If you change it to midnight then the days line up correctly.

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yes, I have changed it but it is still doing it

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