differences

Matthew D. shared this question 25 days ago
Answered

we keep having differences on our jobs. For example, right now my husband is on his phone looking at leads and events and filtered out to final balance, deposit, contracted, and completed. Then he filtered the date to be the last week. I am in the calendar looking at May. The calendar is missing jobs from this past week that had deposits but his phone that has them filtered out is showing them.


The other day he was on his phone looking at upcoming jobs and I was on the computer looking at the calendar the calendar was showing jobs that the upcoming jobs on his phone wasn't.


We can't have jobs in one place and not the other.


We also have problems with the app when out employees log in. Half the time it doesn't take it. It's not the service we have great service at our office. I've had them uninstall and reinstall.

Comments (5)

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Have you checked to make sure the lead statuses you have them set to have the checkbox selected to show on the calendar? If you created lead statuses and you are using them actively, you will want to confirm that they are set to not just reserve, but show on the calendar, show for workers, etc.

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Please send over examples of what is missing from the calendar view

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The one that lead to this email is Bon Air elementary. It was on the calendar but not on the upcoming jobs list on my husbands phone.

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another one is bellevue. Their event was 6/3 but it's not showing on my calendar

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When I do a test for 06/07...I run the coming events filter on leads page...and I match those up with the calendar...everything is matching. If he isn't getting the same results I think we will need a screnshot of the coming events page he is looking at to compare as well.

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it's random. It's not every job.


The one I said in my last message is bellevue is both on my computer. It just doesn't show up on my calendar.


His upcoming jobs looks fine for this weekend on his phone. It's hit and miss not every job. Like I said last weekend bon air was one.

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Is this the IO calendar or the Google Calendar?

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