Filter for customer type not set

isabelle A. shared this question ago

Answered

Hello

I want to have a filter for the customer that has no customer type indicated.

See filter https://rental.software/account/#/settings/filters/204273

In the filter, it says that there are 124389 customers affected. Why that many ?

When i go in customer and apply the filter; it shows 56 customers (see image below)

And when i apply the report ''client'' is shows 316 customers

Can you explain pls

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Comments (1)

Susan M. ● 14 months ago

I ran this filter along w/ a customer type report on the customers page....I see a lot of empty names, customer types?

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isabelle A. ● 14 months ago

Hello Susan

Not sure what you are asking ?

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Susan M. ● 14 months ago

It looks to me that you have a bunch of "blank" customer profiles showing under the "not set" filter.

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isabelle A. ● 14 months ago

How can i delete all those customer and make sure i am not deleting a customer with a leads or information ?

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Susan M. ● 14 months ago

I was talking to Tim about this and we are thinking a lot of these got created when we had an issue going on w/ our autosave....it's since been fixed but it left a bunch of remaining empty profiles. Let me go through these and clear up for you. Should take me just a few minutes

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Susan M. ● 14 months ago

It looks like you have already done this? As long you only deleted ones without name, email etc. you should be safe.

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isabelle A. ● 14 months ago

Can you do it ? Because if i try, it only selects 50 leads at a time.

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