Fees not applying

Jen J. shared this question ago

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Hi, I can't get our fees to apply no matter what I enable or disable in the fee section. They used to apply automatic but now it won't even allow for a manual adding.

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Comments (1)

Jen H. ● 7 months ago

What fees are not applying?

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Jen J. ● 7 months ago

Specifically the cleaning fee is what we were wanting to make sure worked. It has never not applied before and recently it is not working no matter what configuration we do for it.

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Cameron K. ● 7 months ago

Hi Jen,

It looks like the cleaning fee filter needs to be updated for the new year as it currently is set to "lead end year" is 2023 or 2024. To fix this go to Settings-->FIlters-->Cleaning Fee and edit the years.

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