Contract refund issue

Bryan K. shared this problem ago

Known

I tried to refund a customer $75.00 and I got this error message.

You cannot enter a required deposit greater than the total cost of the lead. Lead # 8582419

The same problem

Comments (2)

Gabrielle P. ● 4 years ago

This is a bug that happens in the old IO...need to clear out the deposit amount on the old to "0" and you will be able to process payments again. I have done this for you so you should be good to go.

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Bryan K. ● 4 years ago

thanks

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