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Text logs not viewable from within a lead?

Lora C. shared this question 4 years ago
Answered

Is there a reason we cannot see texts sent (or received) from within a lead? We want to ensure the texts are going out and it's impractical to open the IO Phone text log every time and try to look through it manually.

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Hi Lora, at this time that is not an option, but I did send in a request to see if that could possibly happen for you! I do believe that they show in the CRM if that is a part of your plan?

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