Sales Tax Calculating Wrong

Steve S. shared this problem ago

Solved

When a customer auto books the system is including the delivery charges in the sales tax calculation.

This is set up correctly in our settings as far as I know. If we enter a lead over the phone, or if they request a quote it does not tax the delivery, but it does with auto booking.

The same problem

Comments (2)

Steve S. ● 2 years ago

Update- It does this for all auto bookings but seems to also be randomly doing it on other leads as well

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Jen H. ● 2 years ago

Do you have a lead # where the taxes are not being applied when the lead is admin created?

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Steve S. ● 2 years ago

i did a test quote from the site as a customer lead #25500079

i can't find any admin created leads that do this right now

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Steve S. ● 2 years ago

any update on this

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Susan M. ● 2 years ago

It looks like if you check the distance charges are untaxed...it's supposed to carry over to the flat delivery fee as well...but it's not. I have a developer working on this

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