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Unclear $ Amount Showing up in Report
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I put together a Line Item report. This is one order, but I do no understand why this single line is showing a different $ Rental Total than the other items on the lead. See highlighted top row in attachment.
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It's hard to tell exactly without seeing the inputs to building your report. I'm assuming the issue has to do with a 'group by' in the report parameters. There would probably be 2 lines in the report for this if there was no "group by" on the report, but now its doubling that line's rental total because the 2 data points are grouped. If you could send a screenshot of the "customize report" pop up you see before exporting the report, I could probably elaborate more.
It's hard to tell exactly without seeing the inputs to building your report. I'm assuming the issue has to do with a 'group by' in the report parameters. There would probably be 2 lines in the report for this if there was no "group by" on the report, but now its doubling that line's rental total because the 2 data points are grouped. If you could send a screenshot of the "customize report" pop up you see before exporting the report, I could probably elaborate more.
No, there's nothing I had filtered through the "group by". The only filter is the Delivery Date by Date Range (April-June)) and Confirmed/Completed statuses.
No, there's nothing I had filtered through the "group by". The only filter is the Delivery Date by Date Range (April-June)) and Confirmed/Completed statuses.
Might be something about that particular item. It does the same thing in the same report but with a different Lead
Might be something about that particular item. It does the same thing in the same report but with a different Lead
Every time I run the report it doubles that amount every time on the Wesley Coffee Table line item...have you noticed this happening with any other items? I put in a ticket for this but please let me know if you see any other items that do this as well. Thanks!
Every time I run the report it doubles that amount every time on the Wesley Coffee Table line item...have you noticed this happening with any other items? I put in a ticket for this but please let me know if you see any other items that do this as well. Thanks!
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