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Routing Not Loading

Joe W. shared this problem 2 years ago
Solved

Our routing is stuck loading and will not complete. Please advise

1 The same problem

Comments (1)

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Jen H. ● 2 years ago

For what dates?

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Joe W. ● 2 years ago

check 1/18. The page is now loading but freezes when assigning leads.

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Joe W. ● 2 years ago

1/17 is also not loading

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Jen H. ● 2 years ago

I have a developer taking a look at this. I have made this an urgent matter.

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Joe W. ● 2 years ago

tHANK YOU

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Gabrielle P. ● 2 years ago

Could you please provide which browser and operating system you are using? I was testing with developers and able to replicate on my end using Chrome and on Windows 11. During our testing it did eventually load for me after some troubleshooting steps. Developers advise to log out and back in and test. If that does not work update browser then test router again, and then if that does not work after updating to log out and back in again and test. Could also try on another browser or operating system?

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Joe W. ● 2 years ago

Google Chrome Windows 11. I tried in chrome incognito window and everything loads properly. I cleared browsing history, etc.., logged out but still have the issue with regular chrome window.

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Gabrielle P. ● 2 years ago

Thank you for the feed back let developers know. Can you clarify if you updated Chrome as well?

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Gabrielle P. ● 2 years ago

If it worked with the incognito but not the regular one, you must need to clear more out of your browser. Make sure when you clear it you clear as much as possible for as long as a time as possible. That should fix it. It appears to be browser related.

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Joe W. ● 2 years ago

I did not update chrome.

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Gabrielle P. ● 2 years ago

Maybe give that a try as well and if that don't work clear more from your cache.

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Joe W. ● 2 years ago

I will later on this evening. I have a 100 tabs open and trying to finish somethings first. Thanks for your help.

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Gabrielle P. ● 2 years ago

You're welcome!

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