Delay of automation
Answered
Hello
I have an automation to send email to sales rep when a payement is made.
For that lead; 17795845
Payment was made yesterday, July 26 at 14h58
and email was sent/received today July 27 at 8h40
almost 18hours later
thank you
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It's because the filter is for Payment date "last 3 days" so the automation will kick in anytime within those last 3 days.
It's because the filter is for Payment date "last 3 days" so the automation will kick in anytime within those last 3 days.
Ok, i put 3 days because at the begining i wanted to make sure to received everything that was made the last 3 days.
I will change it for 1 day
thank you
Ok, i put 3 days because at the begining i wanted to make sure to received everything that was made the last 3 days.
I will change it for 1 day
thank you
Payment date in last 1 hour would work much faster. Payment date is set now would send to ALL past ones so I wouldn't do that unless you set a Payments in last hour as well, then take it off again
Payment date in last 1 hour would work much faster. Payment date is set now would send to ALL past ones so I wouldn't do that unless you set a Payments in last hour as well, then take it off again
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