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Delivery Fee (Change Address)

Dalisha/ J. shared this question 2 years ago
Answered

When we add items to our cart, before adding the address, it provides a random delivery fee that's not correct, which scares Customer's away. However, if they were to put in a quote, it would provide the right delivery fee. A lot of Customers however, don't make it that far before they call us with concern.

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Jen H. ● 2 years ago

Would you like this removed from the cart?

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Dalisha/ J. ● 2 years ago

Yes, we would like for it to correct. What's triggering the wrong information?

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Jen H. ● 2 years ago

Good morning,

I just checked and it looks like this has been removed from your cart it is no longer showing the distance there.

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