Quote Email layout is messed up

Cole H. shared this question ago

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When a quote is generated on my website the "quotes" email template that gets sent to the customer has a messed up format. How do we fix this?

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Susan M. ● 2 years ago

We've refreshed your quote template...let us know if this helps.

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Rick C. ● 23 months ago

I'm having a similar issue with the formatting. There should be more space between the columns to account for longer words. Please see the attached sample.

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Gabrielle P. ● 23 months ago

Looks like you are using an old style of the default quote confirm, would you like us to switch the template to the default? See attached example of the layout.

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Rick C. ● 23 months ago

Thanks for your timely response Garbielle! Would it be possible to structure the quote in a way that shows (top to bottom) "Event Details > Contact Details > Items > Pricing?

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Gabrielle P. ● 23 months ago

So you are just wanting to reserve the placement of the contract and event details on the version I just sent over? If so we should be able to do that?

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Rick C. ● 23 months ago

Yes, that’s exactly what I’m looking for! Would making this change be charged towards my account?

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Gabrielle P. ● 22 months ago

I've made the change go ahead and take a look there is no extra charge associated with this.

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