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Service charge for Square not relaying to customers on contract

Michael C. shared this problem 7 years ago
Solved

When using only Square to take credit cards, no verbiage is relayed to the customer on the contract/pay screen. The fee is only taken out once the credit card numbers are submitted. Thus adding an increased amount to the customers CC unbeknownst to the customer.

Comments (5)

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I have a member of our development team working now to fix this issue.

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This has been fixed in the code for our next release which should be coming out soon.

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Thank you. Estimated update date?

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It also does not have a line item for the fee in the total. Thus the remaining balance is a negative.

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The latest release was supposed to make it out this week, but we are delaying it till next week to do some more testing.

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