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Wordpress Sync

Richard J. shared this question 6 years ago
Answered

We can't seem to be able to get our inventory to sync since changing themes.

When we were testing the plug in on the basic WP theme, we got it to import.

Now, after installing a new theme, only the contact/contract/receipt/quote details/quote form and reviews pages install.

No product or categories pull through but in IO the sync shows complete with a 200 http code.

We've done all of the following to no avail:

- uninstalled and reinstalled the plug in

- deleted the user

- changed the user password

- deleted the client

- deleted and redone the integration in IO

On 2 occasions after reinstalling the plug in, we received the attached error when syncing. On the final attempt, no errors but still no pages

Comments (3)

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Have now also deactivated theme without success

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I've never tested it when wordpress is in 'under construction mode'. Try disabling that and see if it fixes it. If not, can you give me an admin account and I'll take a look at it tomorrow?

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I could have sworn we tried that but it may have been in between changing id's and other things.

Seems to have worked and products have synced.

Thank you for the quick reply as always:)

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