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delivery schedule set up time not correct

R.J. F. shared this question 7 years ago
Answered

2212587 lead is showing a 3 hour set up and 2 hour tear down on the delivery schedule. In the settings it shows 45 minute set up and 25 minute tear down. what's happening here?

Comments (2)

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The rentals have probably been switch out at some point. The system sets those times when it is first created, but we don't change them as inventory on the lead changes because it may have been intentionally set and we just can't assume you want it to change.

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In this case that didn't happen, but how do I change it? It's screwing up my delivery schedule

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You should be able to just edit that lead's contract tab and change the setup and teardown duration inside the lead.e32e600bf3507d5c93ada716fe31f972

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perfect. thanks so much for your help. fixed

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