how do I delete an inventory item

Sally M. shared this question 4 hours ago
Answered

I am checking the inventory item I wish to delete. Hitting delete. It deletes at the moment and then reappears.

Comments (2)

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Check and see if you can add that item to a new lead. If the inventory item is linked to another part of your account (like being on an older lead), the system wont allow you to fully "delete" the item. The item should be made "inactive" - that way it can't be rented BUT any data is still saved (i.e. when that customer calls next year and wants to know what was on their order- it will be accurate- otherwise that item will not show)

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Hi Sally,

Under Settings-->Inventory it looks like you have the inactive filter on which shows items you have deleted. You would need to remove the inactive filter then make sure the item you are wanting to delete is not listing.

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How do I remove the inactive filter? I

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You would just need to click the little white trash can in the red box.

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Go to Settings-->Inventory and click the red trash can next to the inactive filter on the menu on the left hand side. I sent a screenshot in my last reponse if you'd like to use that as an example.

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I am trying to remove "Gem & Fossil Panning" from the Gem and Fossil panning category

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