Image diaplying and navigation

Hi Shmuel Friedman,

Thank you for reaching out with your request for changes to the design/functionality of your website. We appreciate your engagement and value your input regarding your online presence.

After careful consideration, we regret to inform you that we are unable to accommodate your request for free modifications at this time. However, we have several options available to assist you in achieving your desired changes:

1. Website Support Package: For small adjustments or tweaks, consider opting for our website support package. Priced competitively at $61 per month, this package offers support for minor modifications and quick fixes to keep your website running smoothly.
2. Developer Hours: If your requested changes exceed one hour of work, you have the option to purchase developer hours at a rate of $150 per hour. Our skilled developers will efficiently implement the changes according to your specifications.
3. Website Packages: Larger projects requiring five or more hours of work can be addressed through our website packages. These comprehensive solutions provide dedicated resources and expertise to tackle complex design or functionality enhancements effectively. Website Packages
4. Knowledge Base: Alternatively, explore our knowledge base, which contains helpful resources and guides to assist you in making certain changes independently. It's a great resource for self-service solutions and troubleshooting. Knowledge base

We understand that each website is unique, and we're committed to providing flexible solutions to meet your needs. If you have any questions about our options or need further assistance in deciding the best course of action, please don't hesitate to get in touch.

Thank you for your understanding, and we look forward to assisting you further in enhancing your website.

Best regards,

Susan McDuffee

InflatableOffice

Hi Susan,

I really appreciate the offer, but we believe this might be a bug or glitch. The photos were displaying correctly yesterday, and the navigation bar was working fine before that. Could you take a look to better understand what we’re seeing?

Thanks for your help!

Best,

Our website still has these issues would really appreacite if someone can look into this

I'm currently looking at the menu issue. Due to previous tickets we have the "Activity Log" plugin setup on your site. I went in and removed the ghost chair item and as you can see from the following picture, it recorded me doing so. The only other changes are from 2 weeks ago and from looking up the IP address recorded for the changes it appears that whoever made the previous changes was located in Ashburn, VA. So at least according to this plugin, the site has been like this for 2 weeks. However, there is another ticket in from a Mendel Sufrin about the broken images, so I was looking at your site yesterday and don't recall the weird menu options being there. That being said, I spoke with my coworker who is also familiar with the code that works with the WordPress sites we administer and neither of us are aware of any code that would affect your menus in such a way.

Reference image:

I have cleaned the menus up for you. Please keep an eye on it though since the Activity Log doesn't show any recent changes besides myself deleting the weird entries so if it does happen again we can take a deeper look. The process for removing the entries is pretty straightforward though:

after being logged into the site through the admin panel you just click "Appearance" -> "Menus" on the side bar and then scroll to the entries you want to delete, click the arrow next to the name of the one you want to remove and then click remove (as shown below.)

I've been working on diagnosing the issue with the images since mid-day yesterday and will update you once I have more information and/or it's fixed.

Thanks so much Intresting we dont have anyone with access in ashburn

No problem!

And yeah that's weird, I'm not aware of anyone from our company that lives in VA. It's likely a legitimate user but their IP address might be masked by their internet provider or something of the sort.

Just following up Image issue Still hasn't been fixed

Yep, have been working on it for almost a week straight. I'm in the testing phase though, so I'm hoping to have the solution out by the end of the day if everything goes as planned. Your patience is appreciated!

Website Image Issues – Immediate Fix Needed

It’s been over a week, and our images are still not showing. Clients are complaining, and we’re losing thousands in sales and potential business. This is unacceptable.

This needs to be resolved immediately—it should be the absolute priority. Please update me on what’s causing the delay and when this will be fixed.

Appreciate your urgent attention to this.

Thanks,

Please note that this applies to, not just A1, including Party Buster and All Affairs. all of our site

I am having the same issues with images.