"Sign Now" Button Doesnt work on Mobile

Nicholas H. shared this question 13 days ago
Pending

When I send the quote to customers, they can click "Book now" which takes them to the contract, but when they click "Sign Now" nothing happens. This is only a problem while on mobile devices. I can get it to work as normal on a computer.

Comments (4)

photo
1

Hello,

We are having our developers take a look. It does look like the Sign Contract box is collapsed at the top of the contract. If clicked on, it will expand and the contract can be signed after clicking the acknowledgement checkboxes.

But I am having the developers check on the functionality of the Sign Now button at the bottom of your contract. I will let you know any updates.

Thank you

photo
1

To be clear, this is only when trying to sign on a Mobil platform. The desktop version works as expected.

photo
1

Thank you. We were testing on mobile devices.

photo
1

This issue has been resolved.

Leave a Comment
 
Attach a file