No Contract to Display?

Skylar P. shared this question 20 months ago
Awaiting Reply

I am still having issues with the contracts not displaying after I make a change to an order. I am hitting the "Change" button when prompted and generating a new contract, sometimes it works sometimes it doesn't. I click view before sending and it looks normal and then after I send it the customer says they can't see the contract. Please see lead. I have to generate the contract multiple times and sometimes even cancel the lead and then revert it back to a contracted lead for it to work.

#10607531

Comments (4)

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I just sent this contract to myself and it opened right up. Was the customer ever able to see it? On the log it says he didn't even open the email?

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Yea the most recent contract is displaying, the 3 previous contracts were not.

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I am having a developer take a look to see why some contracts just aren't viewable!

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Thank You!

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