Gift Cards Being issued
Answered
When we have a credit on an order and we issue a gift card that gift card does not show on the customers profile...
When we have a credit on an order and we issue a gift card that gift card does not show on the customers profile...
Examples?
Examples?
https://rental.software/account/#/leads/18485209/payments
This client We had to hunt the gift card down and it never showed on their customer
https://rental.software/account/#/leads/18485209/payments
This client We had to hunt the gift card down and it never showed on their customer
It looks like the gift card code is in the ref # section under the payments on the lead. The code is also on the receipt.
It looks like the gift card code is in the ref # section under the payments on the lead. The code is also on the receipt.
but the Customer profile does not have a record of the Gift card. Which as I move from lead to lead would be helpful
but the Customer profile does not have a record of the Gift card. Which as I move from lead to lead would be helpful
You would have to create the GC on the customer profile for it to show there
You would have to create the GC on the customer profile for it to show there
When I have a customer with a credit I want to issue a gift card for the credit on the lead. It should then show up on the customer profile.
When I have a customer with a credit I want to issue a gift card for the credit on the lead. It should then show up on the customer profile.
If you want to get a gc # to use on a different lead...best thing to do would be to go to Settings-->gift cards and search for the customer there and copy the gc# over
If you want to get a gc # to use on a different lead...best thing to do would be to go to Settings-->gift cards and search for the customer there and copy the gc# over
I think we should change that. If I issue a gift card on a lead it should show up on the customer
I think we should change that. If I issue a gift card on a lead it should show up on the customer
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