Gift Cards Being issued

Nicki G. shared this question 7 months ago
Answered

When we have a credit on an order and we issue a gift card that gift card does not show on the customers profile...

Comments (8)

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Examples?

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https://rental.software/account/#/leads/18485209/payments


This client We had to hunt the gift card down and it never showed on their customer

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It looks like the gift card code is in the ref # section under the payments on the lead. The code is also on the receipt.

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but the Customer profile does not have a record of the Gift card. Which as I move from lead to lead would be helpful

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You would have to create the GC on the customer profile for it to show there

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When I have a customer with a credit I want to issue a gift card for the credit on the lead. It should then show up on the customer profile.

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If you want to get a gc # to use on a different lead...best thing to do would be to go to Settings-->gift cards and search for the customer there and copy the gc# over

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I think we should change that. If I issue a gift card on a lead it should show up on the customer

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