Allow IO Phone Page to Use Microphone (MAC user)

David I. shared this question 19 days ago
Awaiting Reply

How do we "Allow" this [IO] page to use our microphone?

664b4a159898045ee5ecef1c7727b9ac

e2adcbcc90a1a3bce813c94cbd85f631

Comments (5)

photo
1

You need to allow microphone access on your browser.

Here is what I found from Google:

Under the Safari Settings go to the Websites tab > Microphone on the sidebar, then change the access for IO.

photo
1

Got it. Thx

photo
1

I have the ticket opened with our developers to see if they have any other suggestions to allow you to record. I will let you know what they advise.

Thank you

photo
1

Okay. Please leave ticket OPEN, however, we were able to convert voice file and upload to IO. We still believe that there maybe a bug for recording directly into IO. Waiting on Developer response.

photo
1

Here is what our developer advised:

There is a setting for microphone access in safari. I would make sure that setting is set to “Ask” or “Allow”. Also there may be mac os settings that are restriction microphone access to safari.

eadeec5fe284f56fb57242b90d66b04d


Just to verify, the allow or ask access setting you are accessing is within the Safari settings?

Leave a Comment
 
Attach a file