Credit Card Surcharge
Answered
We process our credit cards sales manually. How do you add the Credit Card Surcharge calculation/notification so the client is aware of this additional expense?
From what I've read the function seems to work when a customer chooses "credit card" as a payment option when IO processes through a third party.
What about those of us who process credit cards manually and still want to notify the customer?
The same question
How are you processing these payments manually? Phone, Email, etc? If you are receiving permission via email, you could set up an email template to send and advise of the surcharge. If over the phone, you could advise verbally.
How are you processing these payments manually? Phone, Email, etc? If you are receiving permission via email, you could set up an email template to send and advise of the surcharge. If over the phone, you could advise verbally.
Customer usually phones us with their credit card number. Is it possible to let them know when they sign the contract and tell us what method of payment they are using?
Customer usually phones us with their credit card number. Is it possible to let them know when they sign the contract and tell us what method of payment they are using?
Are you wanting a message advising "___% Credit Card Surcharge will be applied with your payment" or something like this? We can add this to the contract page if that is what you are referring to.
Are you wanting a message advising "___% Credit Card Surcharge will be applied with your payment" or something like this? We can add this to the contract page if that is what you are referring to.
Yes, that might work.
Yes, that might work.
How much is the % of the Credit Card Surcharge should be?
How much is the % of the Credit Card Surcharge should be?
That is up to you. Most users base the % off of the % or average of their credit card processor fees. The surcharge is usually used to cover the card processors fees.
That is up to you. Most users base the % off of the % or average of their credit card processor fees. The surcharge is usually used to cover the card processors fees.
I'm not sure what's the processor's fees are, just starting the business.
I'm not sure what's the processor's fees are, just starting the business.
You'll need to find out what you are being charged for processing from your merchant. I would start there then figure what you need to set the surcharge as.
You'll need to find out what you are being charged for processing from your merchant. I would start there then figure what you need to set the surcharge as.
Thanks for your help.
Thanks for your help.
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