Why my IO Phone number does not work

Mark T. shared this question 2 years ago
Awaiting Reply

Not sure why my numbers are not working. I can't call out from them or receive calls.


The call from bar on the top does not show any numbers to call out from. Did I set up the phone wrong? See picture below.


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Comments (4)

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I don't show any worker are numbers to call out from. What is your cell #? I can set it up

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I guess I'm a little confused. Do I need a separate number from the ones I created on the portal? I guess I thought that when a customer calls the number listed above in the picture from the original number it would ring on my phone with the app on it.

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You would need a "live" line to accept calls

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(847) 857-7706


The number above is a free Google voice number that I was planning on using for the business. This number is live. I guess I just figured the IO phone was also meant to be your main business number. Sorry, still learning there system.

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Ok, I've added it so it will show in drop down. Do we need to add a schedule so that when people call into the business lines it rings your phone? What type of schedule would you want it to be?

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