Hide Price & Show "Price on Request" for Specific Products

Yoann L. shared this question 2 months ago
Answered

For the following product, we'd like to hide the pricing and replace it with the text "Price on Request" instead:


• High Rope Course

https://monsterball.com.au/inventory/climbing-activities/high-rope-course/


Could you please advise:


• Is there a built-in setting within InflatableOffice to hide pricing on specific products?

• Can we replace the price with custom text such as "Price on Request" on a per-product basis?

• If not natively supported, what is the recommended approach to achieve this?


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Please let us know if you need any further details or access to our account to assist.


Thank you!

Comments (9)

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You can hide prices for certain items by going to Settings-->Inventory-->Open the item you want to hide the price for and go to the advanced section. You will see a "Restrict By" setting and here you will check the price option.

I will go ahead and put a ticket in for the web team to set the custom wording for you as well!

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This has been completed!

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However, pricing is still visible on all products and on the category pages.


Additionally, the “Price on request” label is currently being displayed on all climbing products (example below):

https://monsterball.com.au/inventory/climbing-activities/spider-mountain-tower-only/


This label should only be applied to the following two products:

https://monsterball.com.au/inventory/climbing-activities/high-rope-course/

https://monsterball.com.au/inventory/climbing-activities/rock-climbing-wall-4-x-climbers/

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Got it, I just let the web team know and will keep you updated!

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Hi team,

Just following up on the issue reported yesterday, as we haven’t received a response yet.

The problem is still ongoing:

  • Pricing is visible on all products and category pages.
  • “Price on request” is being displayed on all climbing products.

As mentioned earlier, this label should only apply to the following two products:

Example where it is incorrectly applied:

Additionally, the text displayed on both the product and category pages should show “Price on request” instead of the price for the marked products, as per the screenshot shared here:

This issue is affecting the live site, so we would appreciate a prompt update.

Please let us know the current status.

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This is still being worked on. I will let you know when this has been updated.

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This has been completed!

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Hello Cameron,

Thanks I can see the 'call for pricing' has been added on the 2 products. Could we keep this wording instead please: "Pricing on request”

However on the category pages I'm still seeing prices even though I clicked on restrict by price in the advanced section as you suggested. See screenshots.


Thanks

9a86be6cf179e83990473ddf2ff20000

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I have asked them to update this wording and I will let you know when they are done.

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This has been done!

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Thanks, what about the pricing still showing up in the category? Can this be looked at again? It's still showing up even when setting up as suggested.

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I have asked our web team and will keep you updated!

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This has been completed!

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Awesome !

I've just checked but can we still have the 'add to quote' button please and change 'call for pricing' with 'Pricing on request' on the product page + the product card on the category page.


Thanks

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I apologize about that! I have asked them again to update this and I will let you know.

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This should be all good now!

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