Items Not Showing on Quote

Skylar W. shared this question ago

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None of the items are showing to the customer on their quote. I already went through and made sure each item had "Show on quote" marked, but this is still happening, even on new quotes.

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Comments (1)

Susan M. ● 20 days ago

Can you give us a lead example so we can take a look?

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Skylar W. ● 19 days ago

Here is an example of what the quote looks like. (Quote ID# 65017673). Thank you!

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Jen H. ● 19 days ago

You have them in a hidden category, so they will not show.

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Skylar W. ● 19 days ago

Oh, I see! Thank you! Is there a different way to hide items from our website but not the quotes?

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Jen H. ● 19 days ago

Yes you an uncheck here and this will remove from the website, this is found on the actual inventory item in the advanced section.

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Skylar W. ● 19 days ago

Thank you! Will the item still show on the quote if I uncheck "Show item in the Quote form"?

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Jen H. ● 19 days ago

Yes it will show on the quote confirm page.

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Skylar W. ● 19 days ago

Perfect, thank you so much for your help!

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