Many links not working on website

John C. shared this question 20 days ago
Answered

I am not sure whether other categories are affected, but our Stage category is having issues. Either it says 404 or "Are you lost" and I am not sure why there is an arrow on some of the items. I attached a screenshot.

Comments (1)

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Here's the issue...the first items listed here have the second items listed as accessories. Then the 3rd items are listed AGAIN as accessories to the second listed items. This is creating an accessory loop and won't display correctly on the site

[25415] 9.84' Section 12in Box Truss 3m -> [118597] 3.28' Section 12in Box Truss 1m -> [25415] 9.84' Section 12in Box Truss 3m

[233786] 16 Channel Digital Sound Board w/wifi -> [978511] 12in Speaker - Active Pro -> [233786] 16 Channel Digital Sound Board w/wifi

[264018] 32 Channel Digital Sound Board w/wifi -> [978511] 12in Speaker - Active Pro -> [264018] 32 Channel Digital Sound Board w/wifi

[233786] 16 Channel Digital Sound Board w/wifi -> [2346953] Compact Array System -> [978511] 12in Speaker - Active Pro -> [233786] 16 Channel Digital Sound Board w/wifi

[233786] 16 Channel Digital Sound Board w/wifi -> [2346953] Compact Array System -> [233786] 16 Channel Digital Sound Board w/wifi

[233786] 16 Channel Digital Sound Board w/wifi -> [2346953] Compact Array System -> [264018] 32 Channel Digital Sound Board w/wifi -> [978511] 12in Speaker - Active Pro -> [233786] 16 Channel Digital Sound Board w/wifi

[75941] Wireless Audio -> [1665655] 10in Speaker - Active Pro -> [233786] 16 Channel Digital Sound Board w/wifi -> [75941] Wireless Audio

[75941] Wireless Audio -> [1665655] 10in Speaker - Active Pro -> [264018] 32 Channel Digital Sound Board w/wifi -> [978511] 12in Speaker - Active Pro -> [233786] 16 Channel Digital Sound Board w/wifi -> [75941] Wireless Audio

[75941] Wireless Audio -> [978511] 12in Speaker - Active Pro -> [233786] 16 Channel Digital Sound Board w/wifi -> [75941] Wireless Audio

[25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen -> [134503] Projector 2000 Lumens -> [25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen

[25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen -> [469979] Projector 3200 Lumen Short Throw -> [25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen

[514915] 16' x 9' Projection Screen* -> [1127253] Laser Projector 5000 Lumen -> [514915] 16' x 9' Projection Screen*

[25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen -> [469979] Projector 3200 Lumen Short Throw -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [2118717] Laser Projector 10,000 Lumen -> [514915] 16' x 9' Projection Screen* -> [1127253] Laser Projector 5000 Lumen -> [25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen

[514915] 16' x 9' Projection Screen* -> [1127253] Laser Projector 5000 Lumen -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [2118717] Laser Projector 10,000 Lumen -> [514915] 16' x 9' Projection Screen*

[469979] Projector 3200 Lumen Short Throw -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [2118717] Laser Projector 10,000 Lumen -> [514915] 16' x 9' Projection Screen* -> [469979] Projector 3200 Lumen Short Throw

[25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen -> [469979] Projector 3200 Lumen Short Throw -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [2118717] Laser Projector 10,000 Lumen -> [25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen

[2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [2118717] Laser Projector 10,000 Lumen -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format

[469979] Projector 3200 Lumen Short Throw -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [1127253] Laser Projector 5000 Lumen -> [514915] 16' x 9' Projection Screen* -> [469979] Projector 3200 Lumen Short Throw

[25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen -> [469979] Projector 3200 Lumen Short Throw -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [1127253] Laser Projector 5000 Lumen -> [25373] 6' x 8' Front/Rear Projection Screen* 4:3 Non-widescreen

[1127253] Laser Projector 5000 Lumen -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [1127253] Laser Projector 5000 Lumen

[469979] Projector 3200 Lumen Short Throw -> [2118709] 8x14ft Front/Rear Screen w/drape kit 16:9 Widescreen format -> [469979] Projector 3200 Lumen Short Throw

[441005] 4' X 8' Stage (Aluminum frame) -> [1923799] 4' X 4' Stage (Aluminum frame) -> [441005] 4' X 8' Stage (Aluminum frame)

[24957] Temporary Tattoos -> [164943] Temporary Tattoo Artist - tattoos are separate -> [24957] Temporary Tattoos

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Do you have a recommendation on how that can be fixed? It seems like this is a new problem

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You would need to go through each item and make sure the accessories aren't creating this "loop". So for example for the first one. Take off the [25415] 9.84' Section 12in Box Truss 3m from the [118597] 3.28' Section 12in Box Truss 1m

[25415] 9.84' Section 12in Box Truss 3m -> [118597] 3.28' Section 12in Box Truss 1m -> [25415] 9.84' Section 12in Box Truss 3m

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I am not sure what to do cause many of our items are interconnected, so if we don't start the quote with the same item, then many options would be missing, and it makes things tougher for the team to know what other parts are available to add on.

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I am not sure what to recommend here. If you want to set up a meeting with a support rep you can. Maybe if you explain how your inventory is set up we can help with how it can be cleaned up and can work

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