A few IO Phone questions - Functionality?
I wouldn't mind if our staff could dial-out from IO Phone, but we have no intention of using our IO phone number as it's intended to be used. Unfortunately, the IO phone number shows up on Caller ID. To remedy this, I am wondering if
a) Can we just set up our IO number to automatically forward to our exisiting business line? I tried to accomplish this by setting up a worker named OMG MAIN LINE and assigning that number to that worker. When you call our IO phone number though, it just rings indefinitely
b)Can we mask our outgoing calls to show our existing business number without porting it into IO Phone?
Basically, I'd love if staff could dial right out from IO as needed...but don't want to show our IO phone number because there's no way to route those return calls properly to our biz line (ringcentral)