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Change parent/chid configuration

Richard J. shared this question 8 months ago
Need Answer

We previously had a parent/child relationship but now need to update the parent and can't see a way to do so

1138347 was the but now needs to become a child to 1455539

Comments (5)

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What is the name of the inventory that needs to be the parent? Also what inventory was the parent?

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The two inventory numbers are listed in the OT.


6x18 structure marquee was the parent but now 6x24 structure marquee needs to become the parent

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You will need to go into the Old system and unlink them from there.

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The purpose of this support ticket was that "we cannot see a way to do so" in terms of "unlinking".

Telling us simply to "unlink from there" isn't really an answer. The screenshot attached shows the old system with the children listed.

HOW DO WE UNLINK THEM?

Clicking on the inventory simply takes you to that sku. There is no delete option, only ADD.

Please advise with an explanation or screenshot of how to unlink these.

869bc7160c9fd1cecfbba11575ce32c6

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I have this fixed for you!

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Why have certain "accessories" been altered to "rentals" and categories changed/attached?


See attached screenshots. We do not log in with our main company user any more, rather individual accounts and particularly not at that time of night (which is your day) so this change has been created by IO.


For eg. We have not touched "Framed flooring" for over 2 years and it has now been changed to a rental and had a category attached?

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