contact_onsite

Nicki G. shared this question ago

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*contact_onsite* is showing ALL of the phone numbers in the phone order not showing the first phone number there is a value for.

The variable's description : Onsite Contact Name with cell, or office, or home phone (in that order, if the lead has it)

I expect this to behave the same way that the *contact_phone* variable which has the same description

Also if I could have :

*contact_firstname_onsite*

*contact_lastname_onsite*

To match what we have for the additional and billing that would be amazing!

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Comments (4)

Gabrielle P. ● 19 days ago

I have your request in with developers.

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Gabrielle P. ● 19 days ago

Could you also please provide a lead and template example where you are seeing this?

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Nicki G. ● 19 days ago

https://rental.software/account/#/leads/50349005 - Lead

https://rental.software/frontendLegacyPhp/viewreport.php?uid=3pg4J07ny19UD9&leadid=50349005&contactid=42775249&report=packinglist - Example

https://rental.software/account/#/settings/documentcenter/dcpacklists/98181 - Template

user nickigRE

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Gabrielle P. ● 8 days ago

Developers advised:

I’ve added

%contact_onsite_firstname% and %contact_onsite_lastname%

Also, the variables for additional contacts (billing, onsite) default to the primary contact if one isn’t available. Which is why it was formatted that way. I have added another variable %has_contact_onsite% this returns true or false based on if the lead has an onsite contact or not. This way they could use a conditional to not print the onsite information if there isn’t one available.

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