items not showing in cart

Ryan F. shared this question ago

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items not showing in cart but do appear once you hit continue on the quote page, but still not showing in cart if you click on cart

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Susan M. ● 2 years ago

Is it particular items not showing because it's working for me? (see screenshot)

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Ryan F. ● 2 years ago

Not really. the lead ID I created below, none of the items showed up in the cart, but were on the quote once submitted. just selected various items.

#8619233

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Susan M. ● 2 years ago

I just tried again w/ the same date and items and still the items show up in the cart. Try clearing cache/history and send screenshots if you are having the same issue so we can show a developer. Thanks!

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Ryan F. ● 2 years ago

ok. thanks

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Ryan F. ● 2 years ago

I am still getting customers saying this is an issue.

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Jen H. ● 2 years ago

If you 'checkout' or go to the quote form w/o any items in your cart, it will display all of them. then if you add some items while on there, they do not show in the cart.

This is a known limitation as the checkout page doesn't add items to the cart the same way as the product/category pages do.

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