New Category pages aren't syncing correctly

Chad B. shared this question ago

Answered

I created new categories: Seasonal Rentals, Fall & Halloween, Winter and Christmas, Patriotic.

When I map to those pages in the menu, it takes me to a blank page. Not a 404. Except the winter and christmas page works like it should.

I've noticed the other pages are www.jumpingjacksevents/Categoryname

While all of my other categories are http://www.jumpingjacksevents.com/inventory/categoryname/

If i try to manually type it, they redirect. and when I look at my pages, they are not set to have a parent page of "Inventory"

I've tried deleting the pages and having them recreated but nothing is working.

Note: I fully realize that when you read and look into this, it will be fixed. But sometimes you have to do what you have to do to fix it. LOL.

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Comments (1)

Corey H. ● 17 days ago

This is now fixed Chad. Let me know if you still have any issues.

Seemed to be related to the pages in the WordPress trashcan, our system saw it present there and decided it didn't need to update it.

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Chad B. ● 17 days ago

Thanks, but my seasonal rentals category seems to still be an issue.

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Corey H. ● 17 days ago

Sorry I missed that one. I removed the page and it should be fixed the next time it syncs if the currently running sync doesn't catch it.

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Chad B. ● 17 days ago

That's weird because I've done that several times before I emailed you. And every time it did not fix the problem. But I guess if it did for you that's great

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Chad B. ● 17 days ago

I'm still having issues with the snowman snowmachine not showing in either the winter-christmas category page or seasonal rental page on the website. And I can't get the winter maze to show in the winter category either. I accidentally put the winter maze in the fall/halloween category and when I removed it from there to put in the winter/christmas maze it won't move on the site. I've tried deleting both the item pages and category pages and completely removing them from the trash can and nothing happens. Also tried clearing the cache.

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Chad B. ● 17 days ago

Now the pages don't show anything

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Corey H. ● 17 days ago

okay ill take another look at it

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Corey H. ● 17 days ago

It seemed to work after another sync. I didn't change anything between the one you did early this morning and the one I did but its working now. Let me know if this comes up again but nothing looked weird in the sync logs. Thanks for your patience

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