Delivery Restrictions and Upcharging

Bradley K. shared this question 7 days ago
Need Answer

We have a competitor in our area who uses another event software for their business. They have a drop down selector that the customer must complete during checkout for delivery restrictions. I would like to know if we can have something similar because we have had several events request exact delivery and pickup times and it really throws off our delivery schedule. I would like to charge for exact delivery time requests similar to how they do it.


EXAMPLE

DELIVERY & PICKUP TIME RESTRICTIONS: Do you have any delivery time restrictions? For example, you won't be home from 9:00am-11:00am, or you are at a forest preserve/park and won't be there until 10:00am. If yes, please specify restrictions in the comment box below. To keep our costs as low as possible, we ask that someone be available for delivery any time before your party start time. If you need a specific delivery time, there will be additional charges associated with that (see below options). Set-up time is NOT included in this. These are delivery/pick-up windows only. NO RESTRICTIONS MEANS WE CAN DELIVER AS EARLY AS 7AM AND PICKUP AS LATE AS MIDNIGHT. Please call our office if you have any questions.

1) NO DELIVERY RESTRICTIONS

2) YES- You must deliver within a 2 hour window +$50

3) YES- You must deliver within a 1 hour window +$75

4) YES - You must deliver within at an exact time +$150


Do you have any pick up time restrictions? We may pick-up several hours or even the next day after your party is over.

1) NO PICK UP RESTRICTIONS

2) YES- You must pick up within a 2 hour window +$50

3) YES- You must pick up within a 1 hour window +$75

4) YES - You must pick up within at an exact time +$150

Comments (2)

photo
1

You can create a select optional field with each option. Then create a separate fee that adds with each one selected

photo
1

Yes, make this a "Select" type of optional field, with each option separated by commas. Then, set up lead filters for each of the optional fields (ie. "delivery restrictions contains YES- You must deliver within a 2 hour window +$50"). Then, set up fees for when each of these filters are matched.

Please let us know if you need any assistance in this setup.

photo
1

Thanks Nick

I do need help with this please

photo
1

This optional field and the associated fees are set up in your account and on your quote page. Please let us know if you need any further assistance.

photo
1

Thanks Nick.

We would also like to add pickup restrictions test and the below options:


Do you have any pick up time restrictions? We may pick-up several hours or even the next day after your party is over.

1) NO PICK UP RESTRICTIONS

2) YES- You must pick up within a 2 hour window +$50

3) YES- You must pick up within a 1 hour window +$75

4) YES - You must pick up within at an exact time +$150


Additionally where is the below text located within the software. I would like edit it a little bit:

DELIVERY & PICKUP TIME RESTRICTIONS: Do you have any delivery time restrictions? For example, you won't be home from 9:00am-11:00am, or you are at a forest preserve/park and won't be there until 10:00am. If yes, please specify restrictions in the comment box below. To keep our costs as low as possible, we ask that someone be available for delivery any time before your party start time. If you need a specific delivery time, there will be additional charges associated with that (see below options). Set-up time is NOT included in this. These are delivery/pick-up windows only. NO RESTRICTIONS MEANS WE CAN DELIVER AS EARLY AS 7AM AND PICKUP AS LATE AS MIDNIGHT. Please call our office if you have any questions.

photo
Leave a Comment
 
Attach a file