Cart says $0.00 and item not available on site

Heather A. shared this question ago

Answered

Hey there! Newbie here!

Why is my cart saying that the item isn't available and $0.00? Checked inventory and pricing. Did a force sync. still no change.

Also, how do I get rid of that NaN?

Thank you!!

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Comments (4)

Jen H. ● 15 months ago

I have a developer taking a look, I will update as soon as this is fixed!

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Jen H. ● 15 months ago

This has been fixed!

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Aron R. ● 3 months ago

I did not go live yet but I am having the same issue. Please advise.

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Gabrielle P. ● 3 months ago

Hello Aron,

I'm not seeing this issue on your site can you send a screenshot of you are seeing on your end? Possibly try clearing your cache and then reloading site.

Thanks!

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Aron R. ● 3 months ago

I cleared the cache and it is working however it first pops up the error message for a second and then it adjusts properly.

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Gabrielle P. ● 3 months ago

Possibly its just taking a second to update live on the cart let us know if it continues to be an issue and we can have developers take a look.

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