Fraudulent Error

Tiffany J. shared this question 20 days ago
Answered

Please help! ALL of my confirmed contracts look like this and no one can pay!

Comments (4)

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I'm having the same issue as well!

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Same here. When a customer tried to autobook and move to the sign contract page, this is the error message:


Error: Fraudulent activity detected. Please contact support

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This error appears on all unsigned contracts and signed contracts for me. The customer can't book without calling in because they can't auto-book and move to the contract page without seeing this error message.

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Hi Wes, Mike & Tiffany,

This issue has been resolved, and customers should now be able to access their contracts and submit payments normally. We apologize for the inconvenience and appreciate your patience while we worked to correct it.

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