I have received a caution from global payments that they will charge $94.50 a month if I don’t provide compliance info they require but they will not send me the log in information they say is required to access the documentation and when I called the 800 number they provide for assistance I was placed on hold for 10 minutes before I hung up.
Not sure at this point they can meet the service level my current company provided.
I have received a caution from global payments that they will charge $94.50 a month if I don’t provide compliance info they require but they will not send me the log in information they say is required to access the documentation and when I called the 800 number they provide for assistance I was placed on hold for 10 minutes before I hung up.
Not sure at this point they can meet the service level my current company provided.
Here's the info we have for this...let me know if you continue to have issues
Global Payments (OpenEdge)
To avoid a monthly non-compliance fee showing up on your merchant account statement, please read the following. You'll need to fill out the questionnaire when you first start, and then also annually (you should get an email notifying you of this). You'll also have to have a quarterly website scan.
5. For the company policy, choose the 'I do not have one, I will implement template'
6. For website scan, enter your website domain name. Click 'Scan site', wait for email in a few days to resolve issues. (or use https://rental.software if not using our WordPress integration)
7. The scan results will need manual intervention to resolve:
- mark related hosts to no
- in special requests mark all as 'securely implemented'
- in the vulnerabilities, filter by PCI compliant No, and mark as false positive with reason: security patches are applied nightly
Here's the info we have for this...let me know if you continue to have issues
Global Payments (OpenEdge)
To avoid a monthly non-compliance fee showing up on your merchant account statement, please read the following. You'll need to fill out the questionnaire when you first start, and then also annually (you should get an email notifying you of this). You'll also have to have a quarterly website scan.
5. For the company policy, choose the 'I do not have one, I will implement template'
6. For website scan, enter your website domain name. Click 'Scan site', wait for email in a few days to resolve issues. (or use https://rental.software if not using our WordPress integration)
7. The scan results will need manual intervention to resolve:
- mark related hosts to no
- in special requests mark all as 'securely implemented'
- in the vulnerabilities, filter by PCI compliant No, and mark as false positive with reason: security patches are applied nightly
The same question
I am hoping owners using global will weigh in
I am hoping owners using global will weigh in
Attached is the Global Payments Client Worksheet and a copy of a voided check.
Attached is the Global Payments Client Worksheet and a copy of a voided check.
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