Shifts disappearing from new delivery planner
Solved
Edited: We cannot save shifts that are not associated with a lead. This ticket started with a few shifts disappearing, but with some testing, I have more information. We can no longer save shifts that are not associated with a lead. Even if shofts were previously saved, if I go to that date on the planner and hit save, those shifts disappear.
Watch this: https://vimeo.com/1182022300/8ea4501488
And this: https://vimeo.com/1182024189/e56c557099
Testing we have done: We have made sure there are no other delivery tabs open in the company. Tested different dates, positions, and workers. Used incognito mode. Used different PCs and accounts.
The same problem You can't vote. Please authorize!
We have our developers looking into this further and will advise when we have an update.
We have our developers looking into this further and will advise when we have an update.
This has been fixed. Developer also restored the five total shifts that were shown in your two videos. If you know of any others, they can attempt to restore those as well.
This has been fixed. Developer also restored the five total shifts that were shown in your two videos. If you know of any others, they can attempt to restore those as well.
Developer also advised they were able to pull some backups, and restored five more shifts:
On Apr 10, 2026:
On Apr 17, 2026:
Developer also advised they were able to pull some backups, and restored five more shifts:
On Apr 10, 2026:
On Apr 17, 2026:
Replies have been locked on this page!