QB web connector authentication failed...do you fix at your end?

Sabine K. shared this problem 13 hours ago
Known

I had this happen before and believe it was fixed from your end?

Thank you for your help-

resetting the pc and shutting down to restart did not solve this issue.

Comments (7)

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We are having our developers look into this and will let you know any updates.

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Please try again. We made a change that we think could have been the issue.

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Still not working for me.

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Can you advise if you are receiving the same error?

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Version:

Not provided by service


Message:

Authentication failed


Description:

QBWC1012: Authentication failed due to following error message.

Client found response content type of 'text/html; charset=UTF-8', but expected 'text/xml'.

The request failed with an empty response. See QWCLog for more details. Remember to turn logging on.

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Thank you. I am sending this to the developer.

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Sorry just saw this in my personal email. You fixed it!! Thank you so much. Love IO support team👍

Sent from my iPhone

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