canceled leads with contracts

Ryan F. shared this question 13 months ago
Answered

Why is the system erasing/deleting the contracts on leads that have been canceled? We still need to see the contracts and have a copy of the signature on the contract.

lead:

#30961273

Comments (3)

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1

If you go to the contract section of lead it's still there....someone generated a new one:

1098d5bb1018676008345a6689077f12

Just make the original active again under contract section

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1

ok thanks. Yes, when you click on it, it says the contract is not available. I can click on edit to view it, but the links no longer work

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To make the links active again you need to go to the contract section of the lead and make the other signed template active see attached.

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