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Payment window issues

Jessie O. shared this question 7 years ago
Answered

Had a customer who encountered a strange issue. The contract page was showing two seperate credit buttons and neither worked for submitting payment. She was able to complete payment on mobile. Can you please look into this?

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Comments (2)

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1

It looks like you would have had 2 credit card processing options active for this to display both. It doesn't appear to be doing it now and your settings look correct now.

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Thanks, but how do we prevent this from reoccurring? I did not make any changes to the settings for this to have happened.

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I wouldn't expect you to see this again. I think the issue was temporary.

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