Cant remove damage waiver

Issiah W. shared this question 16 months ago
Answered

The waiver is set to be checked by default, but even when removed in customers cart it still is calculated and added. Also, I can’t even removed it manually. I’ve tried unchecking the box, deleting the item and setting it to $0.00 but it pops up again right away.

Comments (3)

photo
1

It looks like your filter for the damage waiver fee needs adjusted. Are you excluding any categories from applying the damage waiver?

photo
1

No I don’t think so, do I need to?

photo
1

No you are not required to. I have adjusted your filter. Can you try refreshing your page and then removing the damage waiver again?

photo
photo
1

Seems to be working thank you!

photo
1

Great! Let us know if you need anything else or have any questions.

Thank you

Leave a Comment
 
Attach a file
You can't vote. Please authorize!