Link quantity

Casey Z. shared this question ago

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Do you have documentation on how "Link Quantity" is supposed to work? I can't find much info, and I can't get it to do anything. Maybe it's not event the correct solution for me. What I'm trying to do is this:

Say I have 10 pop-up canopies. They can be rented with a black top or a carnival top. If I select 5 canopies, is there a way to make sure I also select 5 total tops? In addition, if I only select 1 canopy, I need to make sure that only 1 top can be selected.

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Comments (2)

IO S. ● 7 years ago

Link quantity is supposed to do that. Whatever the main unit quantity is, the accessory should have the same (times the accessory increment). I think it may allow people to change the quantity directly on the accessory. But changing the main item should for the accessory to change as well. I think this works both on the frontend and backend. Do you have a lead example setup for me to check?

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Casey Z. ● 7 years ago

The quantities don't match up: We have 14 frames, 14 red/white striped tops and 9 black tops. Ideally, if someone selected 10 frames, they would have to select a total of 10 tops.

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IO S. ● 7 years ago

It doesn't match their quantity in the settings, it matches them when lead is created.

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Casey Z. ● 7 years ago

Check out lead 3073855 and let me know what I'm doing wrong.

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IO S. ● 7 years ago

I see they don't match. Normally they both would have quantity 6. Are you creating this from the customer quote page, or as a new lead on the back end? If I edit this lead, and change the quantity of the Carnival Booth 10', I get the expected result of both Accessories quantities changing to match, so I suspect some funky behavior on the quote form...

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Casey Z. ● 7 years ago

Ok, I see it working that way... after I've selected the accessories, then if I go back and change the quantity on the main item, it will change the accessories to match. However, if I initially select quantity 1 on the main item, I can still select any number I want on the accessories and save it. So it only works if I go back and change the quantity on the main item. Now I see how Link Quantity works.

My bigger problem is that I need the accessories (the tops) to add together to match the number of Carnival Booth 10' I have selected. For example: I want to choose 8 of the main item and 4 each of the tops, which gets me 8 tops to go with 8 canopy frames. If IO can't do that, it's fine, I get that it's complicated. We'll just have to keep an eye out to make sure we don't mess it up.

BTW, we're only doing this on the back end; it's not available on our quote form.

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IO S. ● 7 years ago

I see the problem you have, but we don't have a current solution for it. We intend on getting creative with "packages" in the future so there might be something in a future update with this.

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