Forwarding issues

Matthew D. shared this question 2 months ago
Answered

Hello,

Some of my users are having issues with their IO emails not being forwarded to their email Client FrontApp. Seems to be a spam issue that Rackspace is detecting with some of the IO alerts and will not forward those emails when spam is detected.

We have "Inflatableoffice.com" on our safelist, and we just added "rental.software" & "evto.io". Are there any other domains or IPs I should add to our safelist to help these alerts make it through to FrontApp?

Thank you

Matt

Leave a Comment
 
Attach a file
You can't vote. Please authorize!